About the course
Animal Care and Welfare Assistants look after the routine day to day husbandry and care of domestic and/or wild animals under guidance in a variety of different settings. The work is carried out individually or as part of a team in places such as kennels and catteries, laboratories, animal welfare centres, farm parks, rehabilitation centres, retail outlets and in the transportation of animals. Animal Care and Welfare Assistants must have a strong work ethic and be prepared to work irregular hours in all weather conditions. They must maintain safe working practices and taking responsibility for themselves, animals and others.
Typical job roles include: kennel/cattery assistant; animal technician, animal welfare assistant; animal day care assistant; animal collection officer; wildlife rehabilitation assistant; zoo keeper assistant, pet retail assistant, animal handler, veterinary care assistant, farm park assistant.
Individuals will need to achieve the core skills and knowledge, behaviours and one option from the following list:
Options: Animal Interaction and Handling, Rehoming; Movement and Transportation; Operational/Reception Duties; Breeding; Working Dog Handler; Wildlife Rehabilitation, Veterinary Care Support.
Knowledge (Core)
An Animal Care and Welfare Assistant will require a comprehensive understanding of:
UK and EU Animal related legislation
current legislation, policies, procedures, guidelines, Codes of Practice and ethics relevant to the workplace and the health and welfare of animals
the species/breeds specific to your role and common characteristics
signs that indicate potential problems with animals� health and welfare and the actions that should be taken
the types of basic medication, routes of administering medication, safe handling and disposal of medication
animal first aid, urgent, ongoing and preventive care
accommodation and environment requirements that are suitable and safe for animals
the use of different cleaning materials and equipment
feeding, watering and basic nutrition and characteristics of foodstuffs
how to safely approach/handle/restrain/move animals
the behaviours of the animal, applicable to the species and how it impacts its care and welfare such as stress/distress/pain/fear/frustration
how the animal you are working with learns and the basic principles of re-enforcement techniques
how an animal�s natural behaviour impacts its diet and feeding patterns
the different methods required to meet the animals� need for enrichment/exercise opportunities, appropriate to species and individual animal
different skin and coat care requirements of animals in their care
basic anatomy and physiology
basic reproduction and obstetrics and reproductive behaviour, including neutering
Data Protection and records in line with legislation, codes of practice and workplace requirements
the importance of the human and animal bond
the changing needs of animals� dependent on their life stage
basic awareness of capture techniques
hygiene, bio security procedures and infection controls when working with animals including quarantine, zoonoses, anthroponosis, isolation protocols
Skills (Core)
An Animal Care and Welfare Assistant will be able to:
comply with UK and EU Animal related legislation
work effectively in a safe and healthy working environment following current / relevant health and safety legislation and work place policies
identify and report potential hazards and breaches of security within animal accommodation/enclosures
clean and maintain animal accommodation/enclosures/environment and equipment and provide appropriate resources including species specific enrichment (e.g. hiding, perches and areas to dig)
maintain hygiene, bio security procedures and infection controls when working with animals including quarantine and isolation
dispose of waste in a safe and appropriate manner in line with legislative and workplace requirements
store, use and administer medication in line with legislative and veterinary instructions as appropriate
monitor, record and report the health and welfare of animals in line with animal welfare legislation and workplace policies
observe and be aware of the behaviour of animals and take appropriate actions
approach/handle/restrain/move/recapture animals as part of routine husbandry appropriate for the species and individual
exercise/socialise animals and provide appropriate enrichment relevant to their specific needs
provide appropriate care, for example coat, skin, scales, plumage and feet to ensure good health and appearance
provide food and water to animals and monitor the intake
store and care for foodstuffs
identify and describe animals using appropriate methods to the species involved (e.g. scanning for microchips)
maintain, update and reference correct records in accordance with current legislation
deliver customer experience (internal and external), where applicable, in line with workplace policies and procedures
respond to animal first aid, urgent, ongoing and preventive care requirements as appropriate
Key Information
Location: Employers Premises
Course length: Two Years
Start date: August 2025
Interested in taking this course? Click here to apply for this course online
Entry requirements & additional information
A potential Level 2 apprentice:
Must be aged 16 or over & have officially left school.
Must be employed (NOT self-employed) in the relevant occupational sector, working a minimum of 30 hours per week.
An individual can only undertake an apprenticeship at the same or lower level than a qualification they already hold, if this allows the individual to acquire substantive new skills and the content of the training is materially different from any prior training or a previous apprenticeship.
Must have the right to work in England & spend at least 50% of their working hours in England over the duration of the apprenticeship.
Must be a citizen of a country with in the European Economic Area (EEA) or have the right of abode in the UK AND have been ordinarily resident in the EEA for at least the previous 3 years on the first day of learning.
All Apprenticeships require Initial assessment, vocational skills scan, an interview and employment in the industry.
Typically, an applicant will have attained a minimum of 4 GCSEs at Grade E/2 or above including maths & English or a vocational qualification Level 1 plus GCSE grade E/2 or above in both maths & English. N.B. English & maths Functional Skills Level 1 will be accepted as an alternative to GCSEs.
All potential apprentices will be asked to complete an online functional skills assessment regardless of previous qualifications.
Apprentices who begin their apprenticeship training when aged 19+ will no longer be subject to the mandatory requirement to study towards and achieve English and Maths.
However English and Maths will still be delivered as an embedded part of the apprenticeship.
For apprentices aged 19+, the apprentice or their employer can still choose for the apprentice to study towards and achieve English and Maths qualification.
'The college advises learners to keep studying English and maths to enhance their career prospects and facilitate progression to higher-level qualifications'.
The government will continue to fund those apprentices that wish to study towards an English and maths qualification.
Exceptional entries will be considered for all Apprenticeships at the discretion of the college based on experience, successful interview and outcomes of Initial and Diagnostic assessments for English and Maths to establish current levels of ability.
Practical assessment and questions, professional discussion supported with a portfolio of evidence.
At a suitable time apprentices will be deemed ready for end point assessment EPA.
EPA must be conducted by an organisation approved to offer services against this standard, as selected by the employer, from the Education & Skills Funding Agency�s Register of End Point Assessment Organisations (EPAO).
The EPA consists of two distinct methods:
Practical Assessment (weighting 50%). An observation of the apprentice completing one practical assessment consisting of two tasks of practical skill in which the Apprentices will demonstrate their Skills, Behaviours and underlying Knowledge, as required by the Standard
Professional Discussion (weighting 50%). This will take the form of a professional discussion and Portfolio review that will cover all areas of underpinning and applied Knowledge, Skills and Behaviours.
The portfolio will not be assessed or graded. Performance in the EPA will determine the apprenticeship grade of fail, pass or distinction.
Progress to more advanced roles within animal care or further training such as the Level 3Animal Care and Welfare Manager apprenticeship.
Apprentices are often promoted to more senior roles upon completing this programme.
All apprentices are required to have suitable employment in order to complete the programme.
A contract of employment must be in place and apprentices must be paid in line with minimum wage rules.
Programme costs are covered by employers through their digital apprenticeship service account.
Appropriate workwear for outdoor environments, commitment to learning and applying new skills.