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Level 2 Certificate in Principles of Business Administration

About the course

Course Overview

UK employers have recently reported a shortage in the amount of skilled business and administration staff, despite more than four and a half million people already working in this sector.

This figure is expected to rise in coming years as the shortage of skills needs to be filled.

Have you got what it takes to provide the crucial everyday support that organisations need to run their business, meet their targets and be successful? Well, this qualification provides you with a thorough understanding of all the aspects of a business administration role, which could enable you to progress within a business environment.

Who will Benefit from the Course

This qualification is ideal for anyone with an interest in the responsibilities and tasks involved in a business administration role. By exploring the principles of supporting events, project management and changes within a business environment, you will develop a competitive and impressive knowledge about this sector which can help you start a new career or progress within a current role.

Learning Method

Studying via distance learning means you can choose when and where you study.

This Course is Available:

• Online

• Paper-based

• Paper-based learning with online assessments

The online course is available on The Skills Network’s online learning platform, EQUAL, online learning with a difference. EQUAL features:

• Exciting and engaging content

• Interactivity - featuring videos and games to enhance learning

• Virtual tutors who offer hints, tips and guidance throughout the course

What you will Learn

This course is split into seven manageable units:

Unit 1 Principles of Providing Administrative Services

Unit 2 Principles of Business Document Production and Information Management

Unit 3 Understand Communication in a Business Environment

Unit 4 Understand Employer Organisations

Unit 5 Understand how to Develop Working Relationships with Colleagues

Unit 6 Understand how to Carry Out Business Administration Tasks

Unit 7 Understand how to Prepare Text


• Gain a nationally recognised qualification

• Create a long-standing career pathway in a variety of business environments

• Courses are delivered as distance learning, allowing learners to choose when and where to study

• Personal tutors are assigned to ensure you have the support needed to succeed

If you are on a low wage or unemployed and eligible to live and work in the UK then you may be eligible for funding to cover the full course costs. Please apply online and then complete and return the form below to We will be in touch to confirm whether, subject to submission of suitable evidence, you will be eligible for the course to be fully funded.

Booking Forms

If you are booking courses as an individual please book and pay through the online system linked to each course website.

If you are booking any courses for multiple employees or are submitting a company booking please use this form.

If you are booking multiple 'Online Short Industry Courses please use this booking form.