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Level 2 Certificate in Counselling Skills

About the course

Course Overview

Many people find it helpful and empowering to seek the support of counselling at some point in their lives. People in any situation could benefit from counselling, and those with the correct understanding, knowledge and skills can provide them with support to improve personal well-being.

This qualification focusses on key counselling skills to enable you to provide support wherever it is required. The course provides you with an understanding of various theoretical approaches, as well as covering the importance of a counselling relationship and helpful interaction techniques.

This course requires a video of a mock counselling session to be submitted as part of the assessment.

Who will Benefit from the Course

This course does not qualify you to practice as a counsellor, but is suitable for those who wish to increase their understanding of counselling skills and techniques in order to engage in helpful interaction appropriately. You could use this knowledge to complement an existing role, or as a basis for continued study to attain a qualification in this sector.

Learning Method

Studying via distance learning means you can choose when and where you study as long as you meet the identified unit deadlines.

This Course is Available:

The course is 100% online and on demand. Each unit has a deadline but learners can complete the programme at any time before this deadline at a time that fits around existing commitments. Learners must have access to a laptop, computer or tablet (phones cannot be used) and have internet access.

What you will Learn

This course is split into four manageable units:

Unit 1: Using counselling skills

In this unit, learners will identify core counselling skills and understand how these are practised in a counselling relationship. Learners will gain an understanding of how to establish a helping relationship and will consider the boundaries which need to be taken into account.

Unit 2: Introduction to counselling skills theories

This unit introduces learners to the key elements of the main theoretical approaches to counselling, including psychodynamic, person-centred and CBT. Learners will discover the key differences between these theories and gain an understanding of the significance of counselling theory.

Unit 3: Diversity and ethics in the use of counselling skills

This unit covers the concepts of diversity and ethics. Learners will gain an understanding of anti-discriminatory practice, discover the key aspects of an ethical framework and discover varied ways to address diversity in counselling skills practice.

Unit 4: Counselling skills and personal development

This unit allows learners to develop self-understanding – identifying their own values and beliefs and reflecting on their personal qualities and skills. Your learners will also identify where they would like to develop in the future and potential sources of support.

Please note this course requires you to present video evidence of a 'mock' counselling session to meet some of the learning aims.


• Gain a nationally recognised qualification

• Improve your counselling skills to help you create a long-standing career pathway in your chosen industry

• Courses are delivered as distance learning, allowing you to choose when and where to study


This course is FREE as long as students meet the below criteria. We will also need proof of earnings OR benefits. If you are employed please can you email in copies of the past 3 months or payslips or a P60. If you are self employed your most recent set of verified accounts or an SA302 or a contract showing your income amount. If you are unemployed and claiming Universal Credit then please provide evidence of this through a statement or official benefit letter. These will be checked by the college and held securely.

Funding Criteria

  • * Eligible to live and work in the UK (or a refugee)

    * 19+

    * Not a prisoner or on remand

    * Not studying on a further or higher education course or a traineeship or an apprenticeship.

    Entry Criteria

    Learners are expected to be IT literate

    All applicants will be asked to take an online English assessment prior to enrolment.

    Learners should be able to commit sufficient time to complete the course. it will take people differing amounts of time to complete this course however the published course hours are 120.


Are you looking to take up an activity, gain qualifications for employment or volunteering, or improve your existing skills?

We have a range of course available for you at our Croxteth Campus in Liverpool. Find out more about our free courses in the Liverpool City Region.

Booking Forms

If you are booking courses as an individual please book and pay through the online system linked to each course website.

If you are booking any courses for multiple employees or are submitting a company booking please use this form.

If you are booking multiple 'Online Short Industry Courses please use this booking form.