Level 5 Operations / Departmental Manager Standard

About the course

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Course modules

Combined Competence and Knowledge Qualification

Skills, Knowledge & Behaviours

An apprentice will be required to undertake & have an understanding of a number of different core skills, knowledge & behaviours to complete this apprenticeship. Please see factsheet for more information.

Functional Skills

Functional Skills

Level 2 Mathematics & Level 2 English

Entry requirements & additional information

Entry requirements

Entry Criteria

Learning and assessment

Theory work & learning materials delivered online with photographic, video & audio evidence being collected through the E-Portfolio platform, supported by off site technical training at Myerscough College as required.

The qualification is made up of a number of mandatory units designed to have maximum relevance to the job & integrate with day to day responsibilities.

An employer must allow an apprentice 20% of their working week to undertake work required to complete their apprenticeship (this is a legal requirement) & will include any college attendance required.

There will be an end point assessment, conducted by an independent assessor.

All components must be passed for the apprentice to meet the apprenticeship standard & these will include:

  • Knowledge Test
  • Structured competency-based interview
  • Assessment of portfolio of evidence
  • Assessment of the Workbased Project followed by a presentation on Work Based Project
  • Professional discussion of CPD activity

There will be 3 levels of achievement: Pass, Merit & Distinction

Progression

Apprentices successfully completing the Level 5 Apprenticeship have opportunities to progress within the industry and can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management. Those with 3 years' of experience can apply for Chartered Manager status through the CMI.

Careers

Typical jobs apprentices will be able to progress onto on completion of this Apprenticeship will depend on the qualifications and experience gained, but could include: Operations Manager, Regional Manager, Divisional Manager, Department Manager & specialist managers.

Why study an Apprenticeship?

Everything you need to know about taking on an Apprentice with Myerscough College as well as the benefits and support available.

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Apprenticeship Vacancies

View all our Apprenticeship vacancies and apply online with the National Apprenticeship Service.

Apprenticeship Vacancies

Case Studies

Don't just take our word for it, meet a selection of our Apprentices and hear what they have to say about an Apprenticeship with Myerscough College.

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Traineeships

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