Intermediate Apprenticeship in Business & Administration

About the course

This level 2 qualification is aimed at job roles such as junior secretary, administration & clerical assistants and receptionists and enables them to receive on the job training with a package suited to their employer needs. The apprenticeship involves candidates implementing and maintaining various systems that are required for a business to run efficiently.

Venue

Work Based blended delivery programme consisting predominantly of on-site training and assessment within the workplace, supported by off-site technical training at local training and assessment venues as required. Course teaching, learning and assessment is enhanced through the effective use of e portfolio and distance learning resources to ensure flexible delivery is responsive to learner, employer and situational needs.

Programme Length

Work-based delivery over a minimum * of 18 months, dependent on initial assessment.

*Minimum durations apply for 16 – 18 year olds. 19 + learners can apply for accredited prior learning which may reduce the duration. Funding rules dictate a minimum of 12 months duration.

Programme Structure

The Apprenticeship is made up of a number of different nationally recognised qualifications:

Combined Competence and Knowledge Qualification

Level 2 Diploma in Business and Administration

(Minimum of 30 credits from the optional units)

Functional Skills: ·

Level 1 English ·

Level 1 Mathematics ·

Level 1 Information and Communication Technology

Employee Rights and Responsibilities ·

Delivered and assessed through a workbook

Personal Learning and Thinking Skills ·

Assessment and recognition through a Record of Achievement

Course modules

Combined Competence and Knowledge Qualification

Communication in a business environment

Principles of providing administrative services

Principles of business document production and information management

Understand employer organisations

Manage personal performance and development

Develop working relationships with colleagues

Health and safety in a business environment

Use a telephone and voicemail system

Meet and welcome visitors in a business environment

Manage diary systems

Produce business documents

Collate and report data

Store and retrieve information

Process information about customers

Deliver customer service

Spreadsheet software

Using email

Presentation software

Word processing software

Understand working in a customer service environment

Understand the use of research in business

Principles of digital marketing

Competence Qualification

Functional Skills

Level 1 English

Level 1 Mathematics

Level 1 Information and Communication Technology

Employee Rights and Responsibilities

Delivered and assessed through a workbook

Personal Learning and Thinking Skills

Assessment and recognition through a Record of Achievement

Entry requirements & additional information

Entry requirements

Entry onto the apprenticeship is subject to a thorough initial assessment to clarify course appropriateness. Entrants must have the ability to achieve Level 2 Functional Skills in English and Mathematics and IT be able to cope with the Level 3 vocational qualification. Apprentices must have a contract of employment working for a minimum for 30 hours/week.

Progression

Apprentices successfully completing the Intermediate Apprenticeship have opportunities to progress within the industry by continuing onto the Advanced Apprenticeship in Business and Administration or other Further Education courses.

Careers

Typical jobs apprentices will be able to progress onto on completion of the Intermediate Apprenticeship will depend on the qualifications and experience gained, but could include:. Secretary, administration and clerical assistants, receptionists.

Why study an Apprenticeship?

Everything you need to know about taking on an Apprentice with Myerscough College as well as the benefits and support available.

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Apprenticeship Vacancies

View all our Apprenticeship vacancies and apply online with the National Apprenticeship Service.

Apprenticeship Vacancies

Case Studies

Don't just take our word for it, meet a selection of our Apprentices and hear what they have to say about an Apprenticeship with Myerscough College.

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Traineeships

Traineeships offer the chance to develop your skills and experience in order to enhance your chances of progression to an Apprenticeship, college course or employment.

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