MIS and IT Support Technician - based at Preston Campus

An exciting opportunity has arisen to join the IT and MIS Team as a MIS and IT Support Technician.

In this role you will assist in the installation of PCs, software and peripherals over all of the college estate and take an active role in maintaining and supporting all AVA equipment. You will assist in the operation of the IT service desk on a rota basis. You will act as primary support for all staff and student queries; aiming for a first time fix or escalating and assigning to the most appropriate team. You will support and maintain computers, software, telecoms kit, network peripherals, MFDs, printers and the technology deployed in learning areas.

The MIS part of the role will be to respond to MIS service desk requests, carry out first time fixes relating to the use of College software and applications. You will escalate to more senior colleagues where appropriate. In the medium term this function will be encouraged to develop skills and to be able to fulfil ad hoc requests and small software developments.

The successful candidate will have experience in the maintenance of the components that comprise modern PCs, Laptops, experience in a computing/ customer service environment, knowledge/experience of using Microsoft 365 packages (Outlook/ Excel/ Word/ SharePoint/Teams) and an understanding of iOS and Android technology and Wintel devices alongside GCSE (or equivalent) at Grade C/4 or above in English and desirably Maths - if you are interested in the role – please apply.

For more information please see the job description.

Here at Myerscough College, we offer a fantastic working environment, an attractive benefit package - including access to the Local Government Pension Scheme and a wealth of professional development opportunities.

The role is 37 hours per week

The salary range is £18,758 - £26,674 per annum, relating to qualifications and experience.

The closing date is Wednesday 07 April 2021

It is anticipated the virtual interviews will be held on Friday 16 April 2021

Please visit the College website at www.myerscough.ac.uk to download an application pack.  If you are unable to download an application pack, please contact the HR team on recruitment@myerscough.ac.uk

We are an equal opportunity employer; we want all our candidates to have a fair and equal opportunity to secure employment with us. We encourage applications from all underrepresented groups: BAME applicants, disabled applicants, and LGBTQIA applicants.

If you require any adjustments to the recruitment process, due to a disability, then please speak with a member of the HR team.

As a disability confident employer, we commit to guaranteeing an interview for any disabled applicant who meets all of the essential criteria.

Hours

37 hours per week

Department

MIS & IT

Location

Myerscough College (Preston)

Salary

£18,758 - £26,674 per annum, relating to qualifications and experience

Reference No

MISIT

Closing Date

Wednesday 7 April 2021